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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: We used MagicBreaks last year for our Disneyland Paris trip and they were brilliant so when it came to booking for this year there's no other company I would book with. Great deals, extremely helpful and lovely staff and they always get back to you quickly. Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that our team were on hand to assist and that you found our prices competitive.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: This is our third time booking through magic breaks and they never fail to give a great deal and excellent service. Highly recommended. Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that you were provided with an excellent level of customer service and that you found our prices competitive.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Staff have been more than helpful in planning my 30th birthday get away ! Nothing was to much trouble and when I needed to change hotel they were more than happy to help me Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your positive experience booking with us. We are delighted to know that our team were on hand to assist in planning a magical birthday.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk
We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Denise Knight was amazing she was helpful and booked everything I wanted so efficiently. She is a credit to your company Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Denise.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Emma at magic break was amazing! Super attentive and answered all questions. I would certainly pass on information regarding magic break! Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Emma.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


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